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Frequently Asked Questions

• How do I know if I’ve won a prize from Hrvatska Lutrija? Check your ticket against the winning numbers published on their official website or app within 24 hours after the draw; if you bought online, you’ll get an email or app notification automatically.
• Where can I claim a prize if I won more than 5,000 kuna? You need to visit one of the regional offices of Hrvatska Lutrija in Zagreb, Split, or Rijeka with your ticket and a valid ID; prizes over that amount can’t be paid at retail points.
• Can I buy Hrvatska Lutrija tickets online if I’m not living in Croatia? No, you must be physically located in Croatia at the time of purchase; the system blocks transactions from foreign IP addresses and requires a local phone number for registration.
• How long do I have to claim a prize after the draw? You have 90 days from the date of the draw to claim any prize; after that, the money goes to the state fund and is no longer recoverable.
• Can I play Hrvatska Lutrija games using a credit card? Yes, but only for online purchases on their official site; retail tickets can only be paid with cash or debit card, and credit cards are not accepted at lottery kiosks.
• What time does the Hrvatska Lutrija evening draw happen? The main evening draw for Loto 7/39 happens at 9:15 PM Central European Time, every Monday, Wednesday, and Saturday, and is streamed live on their YouTube channel.
• Do I pay tax on lottery winnings from Hrvatska Lutrija? No, all prizes under 100,000 kuna are tax-free in Croatia; amounts above that are subject to a 20% state withholding tax, automatically deducted before payment.
• Can I check old Hrvatska Lutrija results from last year? Yes, the website archives all past draws going back to 2018; you can search by date, game type, or winning numbers in the “Past Results” section.